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YOU + THESE = TOO HOT TO HANDLE 🥵

Duck youDuck you
Sale price€29,95
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Dabbin GhostDabbin Ghost
Sale price€29,95
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I’m Not OkayI’m Not Okay
Sale price€29,95
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GOT A STUPID IDEA? GOOD 💭

We’ve made worse. Drop it anyway.

DROP YOUR IDEA

Frequently asked questions

We keep it simple. Here’s everything you need to know before you rock your cap. Still wondering about something? Hit us up, we’re real humans happy to help.

Product & Fit

Will the cap fit me?

Most of our caps are one-size-fits-all with an adjustable strap. Fits most heads. Easy fit, no stress. Check the product page for any special sizing notes.

Are your caps adjustable?

See above, same deal. It fits most heads, unless you're part alien.

How do I take care of my cap?

Hand wash only. Cold to lukewarm water, mild detergent. No machines, no dryers unless you like sad, shrunken caps. Air dry and keep that fresh look.

Are the designs embroidered or printed?

Most are embroidered for durability and detail. If it’s a print, we’ll clearly mention it, but we keep it premium either way.

Shipping & Delivery

How much is shipping?

Shipping costs are calculated at checkout based on your location. We keep rates fair and transparent. No hidden tricks.

Spend over €50 and we’ll cover the shipping.

How long will it take to get my order?

Delivery time includes production and shipping, most caps land within 7 business days, depending on your location.

Need specifics? Check our Shipping & Returns page for all the details →

You’ll get a track & trace link the moment your cap ships.

Can I track my order?

Yep. Once your cap is on the way, you’ll get a tracking link by email. Follow the journey from our hands to your head.

Do you ship internationally?

Yep, we ship across Europe. Anywhere with a street name and a mailbox. Want the full breakdown? Click the link below.

Shipping & Returns info lives here →

Will I have to pay customs duties or taxes?

If you're outside the EU, local customs may charge extra. That part's out of our hands, check with your local tax goblins.

RETURNS & ORDER HELP

Can I return my cap if I change my mind?

Yep, you’ve got 30 days after delivery to change your mind. No judgment.

Send the cap back (unused and in original condition), and we’ll refund you. Shipping costs for sending it back? That’s on you.

Got a damaged or wrong cap? That’s on us. We’ll fix it, fast.

What if there’s a problem with my order?

Don’t panic. Email us within 14 days if anything’s wrong. We’ll sort it fast, whether that’s reshipping or refunding. We’ve got your back.

How do I start a return or exchange?

Simple. Hit us up via the contact page with your order number and reason. We’ll sort it fast.

Can I cancel or change my order?

Once you place an order, it goes straight into production, fast. That means we can't cancel or change it afterward. Double-check everything before you hit "buy", and if something went wrong, hit us up, we’ll still try to help.

COMMUNITY & CO-CREATION

Can I submit more than one idea?

Of course. Got 10 weird ones? We want them all.

What happens after I submit?

We read it. We sketch. We drop. If your idea makes it, we’ll hit your inbox.

Do I get credit if my idea gets picked?

Yep. Either a shoutout, early access, or a little surprise, your call.

Can I upload a rough sketch or just describe it?

Both are cool. Doodles, memes, voice notes, we’re not picky.

Is this really taken seriously?

100%. Some of our weirdest ideas came from the crowd. Yours could be next.

ABOUT HATSTART & DROPS

How often do new caps drop?

We don’t do fixed schedules. When a design’s ready and the vote says “go” it drops. Follow us to stay in the loop.

What makes Hatstart different from other cap brands?

You do. Every cap here starts with your voice, we don’t just design for you, we design with you.

Are drops limited or restocked?

Some get restocked, others are one-shot. If you love it, don’t sleep on it.

Can’t find what you’re looking for?
No worries, hit us up and we’ll get back to you fast.

Reach out →